Understanding differences between iOS and Android device security

5 02 2012

It’s been 6 months since I started working in the Mobile Device Management space and moved ‘Beyond BlackBerry’ working as a pre-sales engineer at Zenprise. Many customers I meet are also making the transition from having a pure BlackBerry deployment and there is a lot to understand in this new world of iOS and Android.

The differences between the mobile operating systems are numerous and ever evolving and I like this  info-graphic (shown below) by Veracode that talks though some of the differences between the mobile operating systems from a security perspective (thanks Jim @ Ordina for passing it on!).

As detailed in the infographic there are device side actions that can help make these devices more secure. There is also a lot that can be done from an enterprise perspective – MDM vendors are doing their best to provide a platform to help control and secure these devices in a centralized manner. At Zenprise, the team release new features helping to tackle issues such as how to control the ‘Wild West Application Marketplace’ for Android devices/users or provide secure access to corporate document repositories such as SharePoint. They also add updated functionality to help manage the features that are released frequently by the mobile vendors and manufacturers on a two monthly release schedule, never a dull moment!

Android vs iOS infographic





The Enterprise Mobility Forum – a resource for IT Managers

5 06 2011

Knowing the in’s and out’s of managing mobile & wireless devices in the corporate world is an ever growing task for those responsible. There are a number of key factors management need to be aware of to ensure data security, cost management and effective fleet management.

For those managers at the very beginning of reining in their mobile fleet, The Enterprise Mobilty Policy Guidebook is a great resource that I would recommend reading. Whilst the main purpose of the document details what corporate policies need to be considered in regards to mobile devices, it is also a holistic view of what mobile device management encompasses and good for those just starting to think about what, if any, rules and restrictions are going to be placed around mobile use in the work place.

The Enterprise Mobility Policy Guidebook is produced by the Enterprise Mobility Forum and can be downloaded from their website upon registration.

Once your account has been set up and verified you can search for the document and download it as a PDF. Click here to get to the EMF website. This site is also a useful resource for those IT managers researching Mobile Device Management platforms available to make the job of managing wireless devices across the Enterprise simpler.





Synapse Group – NZ BlackBerry Application Developer

7 12 2010

When in NZ, I would often get a phone call that goes something like this… “I have a customer with an iphone app and they want it to work on BlackBerry as well, is there any application developers you would recommend?”. The answer is Yes……the company I would recommend for BlackBerry application Development in New Zealand is Synapse Group.

Synapse Group are experienced in custom application development across a number of mobile platforms. They are consistently easy to work with, very professional and the most important thing - I have seen them deliver quality results to clients time and time again.

So if you are in need of application development work, contact Garth Stewart garth.stewart@synapsegroup.co.nz.

 

 

 

 

 





BlackBerry Learning Series….YouTube Self-help videos for BlackBerry Users

7 10 2010

RIM are currently promoting a series of Self-Help videos that demonstrate set up steps and features of the BlackBerry Smartphone. These are great for customers who don’t want to spend time on the phone talking to carrier support or IT and just want to get it done themselves.

The videos are loaded into You Tube at this link.

Videos include:

Add an Email Address

Creating a New Contact

How to Use Your Phone

How to Send an Email, PIN, or SMS Message

How to Switch Devices

Importing SIM Card Contacts Using the Setup Wizard

Start a BlackBerry® Messenger Conversation

Add a BlackBerry Messenger Contact

Note: If you are connected to a BlackBerry Enterprise Server for work email some of these functions may be disabled by IT Security Policy – if this is the case, you will need to speak with IT

 





How much memory are my BlackBerry applications using?

26 05 2010

The easiest way to discover how much memory applications are using on your BlackBerry is via My World, which is part of the RIM App World Application. 

Step 1: On your device find and click the App World Icon 

BlackBerry App World 

Step 2: Once in App World,  go into My World (the icon on the right-hand side) 

App World My World 

  

  

Step 3: Then click on the Menu key (left-hand side of track-pad) and select Show Memory Bar 

My World menu 

 Step 4:  The Memory bar displays how much Application memory is being utilised and how much is available.

My World Memory bar  

Note: If you don’t have BlackBerry App World installed, you can download this from the BlackBerry Bookmarks Home page which you can find in your Browser Bookmarks.

You can also discover what is installed on your BlackBerry under Options, Applications (version 5 code), or Options, Advanced Options, Applications (version 4 code). From here you can remove un-needed language packs etc. If you are aren’t sure what something in the list is, my advice would be to leave it there!





BES Express now available for download

1 03 2010

BlackBerry Enterprise Server Express (BESX) is a new product from Research in Motion that offers a low cost solution for businesses of any size, with an existing Microsoft Exchange or Microsoft Small Business Server, to quickly and easily get started with the BlackBerry solution. It provides advanced BlackBerry smartphone business features with no additional per user or software fees.

End Use Features

BES Express delivers the latest end user features including:

  • Follow up flags
  • Mail folder management and remote email folder viewing
  • Out of office set up
  • Efficient use of data
  • HTML email
  • Attachment opening & editing
  • Wireless firmware updates

Security Features

BES Express offers BlackBerry’s trusted, proven security features including AES & 3DES encryption, IT Policy control and built in protection against malware. BES Express comes with 35 Security Policies, allowing customers to enforce password protection, enable media card encryption, and disable features including Bluetooth, Wi-Fi and IP Modem.

Remote Management

The BES Express management console delivers simple remote smartphone management including:

  • Wiping stolen phones
  • Resetting passwords
  • Deploying and managing applications
  • Managing wireless firmware updates
  • Setting IT Security Policies

System requirements

BES Express integrates with Microsoft Exchange 2003, 2007 & 2010 and can be run on the same hardware as the messaging platform including Microsoft Small Business Server versions 2003 & 2008. In this scenario BES Express is certified for up to 75 users and an additional 1.5 Gb of system memory is recommended.

BES Express can run up to 2000 users when installed on separate server hardware. The system requirements for BES Express can be reviewed here.

Click here to download BES Express free from Research in Motion

Upgrades

Customers already running a BlackBerry Enterprise Server (BES) or BlackBerry Professional Server (BPS) wanting to install BES Express on their existing server hardware will need to uninstall the old version first; alternatively BES Express can be installed on new hardware with its own configuration database, along side the existing BES. Client Access Licenses purchased for BES or BPS cannot be reused on BESX.

BES 5.0 vs. BESX

The full BlackBerry Enterprise Server version 5.0 offers the same features as BES Express. In addition BES 5 offers an enhanced feature set including:

BES 5.0 remains a licensed product, with software and Client Access licensing to be ordered via your carrier.





Top Tips for BlackBerry Usability

22 02 2010

If it is all about the ultimate tool, which it is, then the BlackBerry functions listed below are some of my favourites…..

1. AUTO-TEXT: Under Options, Autotext, Menu Key, Add new….
Use this for any repetitive emails, SMS’s or comments you may make.
For example in my Autotext Dictionary I have the following:
When I type ‘bb’ it converts to BlackBerry
When I type ‘mt’ it converts to Many thanks, Liz (my informal signature).
When I type ‘ea’ it enters each step required to Enterprise Activate a BlackBerry from the device
…….You get the idea, that is my world, you have your own repetitive tasks that your BlackBerry can help you with.

2. SHORT CUT KEYS
If you pick up your BlackBerry and press the numbers on the screen to dial a phone number, this tip is not for you. Instead I hit the Green Send key when I want to make a call, which enables me to set some very handy shortcuts from my keyboard:
To turn on Short Cut Keys, from your Berry, hit the Green Send key, the Menu key, Options, General Options, set ‘Dial from Home Screen = No’, close and save.
From now on in, when you press each letter quickly it opens the following:
m = messages
b = browser
n = BlackBerry messenger
a = address book (for Corporate Directory Look Up – see below)
L = Calendar
S = search
For quick access I have my left-side key opening my Camera, and my right-side key my Media Player. These keys can be set under Options, Screen/Keyboard on the BlackBerry.

3. CORPORATE DIRECTORY LOOKUP
Click Lookup when typing to seek a colleagues email address – perfect spelling every time!

Short cut key tip: From the Homescreen press quickly on the A key to access the Address Book. Type in a colleagues name and then Lookup to find their phone number or location.

4. REMOTE SEARCH
Need to access emails in folders located on your Desktop mail client? From your Messages inbox click on the Menu Key and then Search.
On the top line change it to “Remote”, this means it will search your desktop Outlook client rather than your local device. Then select through the options to find the email you are after.

Search Tip: Got unopened emails indictor but can’t find the emails? Use the Search function (local not remote this time). Change “Show = Unopened only” and “Type = All”, then click to search. This search will display all the unopened entries on your Berry.








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